Hotel Emporium

Timeline

Jan 2003

Role

Branding, Social Media, Web Design & Development

Problem Statement

Hotel Emporium’s fragmented digital presence limited customer engagement and brand growth—calling for a full transformation to unify their identity and elevate the online experience.

 

The digital transformation led to powerful results across the board. Hotel Emporium saw a 55% increase in online engagement and a 40% boost in conversion rates within the first three months post-launch. The revamped branding and marketing strategy increased social media reach by 70%, while the new web and app experiences drove a 50% reduction in bounce rate. With a unified design system in place, content updates became faster and more consistent—freeing the team to focus on growth rather than fixes.

55%

Increase in online engagement

40%

Boost in conversion rates

70%

Growth in social media reach

50%

Reduction in  bounce rate

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